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Legal & Support
Transparent policies for a better learning experience.
Privacy Policy
At Alfrah Cognix, we prioritize the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Alfrah Cognix and how we use it.
Information Collection
We collect information when you register on our site, place an order, subscribe to a newsletter, or enter information on our site.
Use of Information
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience and allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
Terms & Conditions
Welcome to Alfrah Cognix! These terms and conditions outline the rules and regulations for the use of Alfrah Cognix's Website.
License
Unless otherwise stated, Alfrah Cognix and/or its licensors own the intellectual property rights for all material on Alfrah Cognix. All intellectual property rights are reserved. You may access this from Alfrah Cognix for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from Alfrah Cognix
- Sell, rent or sub-license material from Alfrah Cognix
- Reproduce, duplicate or copy material from Alfrah Cognix
- Redistribute content from Alfrah Cognix
Payment & Refund Policy
We strive to ensure that our students have a rewarding experience while discovering, assessing, and purchasing our courses, whether it is an instructor-led or self-paced training.
Refunds
If you are not satisfied with the course, you may request a refund within 7 days of purchase. The refund process will take 5-7 working days to reflect in your bank account.
Cancellations
You can cancel your enrollment at any time. However, refunds are only applicable if the cancellation request is raised within the refund window.
Frequently Asked Questions
How do I access my course?
Once you purchase a course, you will receive an email with login credentials. You can log in to our portal and access your dashboard to view your enrolled courses.
Do you offer certificates?
Yes, upon successful completion of the course and projects, you will receive an industry-recognized certificate from Alfrah Cognix.
Can I upgrade my plan?
Yes, you can upgrade your plan at any time by contacting our support team or through your user dashboard.